Assessment Strategy and Workflow Design
Mapped the end-to-end journey from framework setup and assessment initiation through entity submission, clarification, approval, and reporting.
Control Self-Assessment (CSA)
A digital maturity self-assessment platform for Abu Dhabi government entities, bringing assessment setup, evidence-backed submissions, review, approvals, and maturity visibility into one role-based web experience.
Core Journey
End-to-End Self-Assessment
Governance View
Centralized Entity Oversight
User Experience
Role-Based Review & Approval
Platform
Web-Based Government Platform
From Assessment Framework to Maturity Visibility
The platform translates a government digital maturity model into a structured operational workflow. Central teams configure entities, standards, domains, and users; entity teams complete evidence-backed self-assessments; reviewers clarify or approve submissions; and dashboards and reports provide a consistent view of assessment status and maturity priorities.
A maturity assessment spanning multiple Abu Dhabi government entities needed one consistent structure for standards, questions, ownership, evidence, and submission status.
Fragmented files and manual follow-up made it harder for entity teams and central reviewers to understand what was pending, what required clarification, and what had been approved.
Digital Maturity Platform Scope
The product scope focuses on converting a government maturity framework into a usable, role-based assessment system for entity teams and central reviewers.
Government Entity and User Administration
Structured entity records, user access, and role-based experiences for platform administrators, assessment teams, and reviewers.
Standards and Domain Configuration
Organized the maturity framework into manageable standards, domains, and subdomains that can guide consistent assessments across entities.
Evidence-Backed Self-Assessment
Created structured assessment journeys for entity teams to respond to maturity criteria and support their submissions with documented evidence.
Review, Clarification and Approval
Connected reviewer queues and submission states so assessors can understand feedback, resolve clarification requests, and track approval.
Dashboards and Reporting
Presented entity activity, pending submissions, review status, and assessment outputs in dashboards and reports for centralized maturity visibility.
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