Microsoft ERP & Business consulting
Microsoft Dynamics 365 consulting services should do more than configure software. MMC Global helps global organizations turn Dynamics 365 into a connected operating platform across finance, supply chain, sales, service, projects, commerce, and reporting. We plan the transformation, implement the right applications, migrate and govern data, connect the wider technology estate, and support the platform after go-live.
What we deliver
MMC Global supports the full Dynamics 365 lifecycle, from early advisory and solution design through implementation, customization, migration, integration, optimization, and managed support. Each workstream is aligned to the applications you use and the operating model you need to improve.
Assess application fit, current pain points, process maturity, technical architecture, licensing assumptions, data readiness, integration dependencies, delivery risks, and rollout priorities. The output is a decision-ready roadmap rather than a generic technology recommendation.
Design and configure Dynamics 365 Finance, Supply Chain Management, Sales, Customer Service, Field Service, Project Operations, Commerce, or Business Central around agreed business processes. We support solution design, environment planning, security roles, workflows, reporting, testing, release governance, and deployment readiness.
Deliver governed extensions, Power Apps, Power Automate workflows, Dataverse solutions, forms, business rules, reports, and application integrations where configuration alone cannot meet the requirement. We favor maintainable patterns and keep customization decisions visible to business and technology owners.
Connect Dynamics 365 with Microsoft 365, Azure services, Power Platform, Power BI, ecommerce platforms, warehouse and logistics systems, banks, payment services, payroll, identity, data warehouses, and custom applications. Integration design covers ownership, frequency, error handling, monitoring, and support responsibility.
Plan and execute migrations from Dynamics AX, NAV, GP, legacy CRM, other ERP or CRM products, and spreadsheets. We profile and cleanse source data, map target structures, rationalize customizations, rehearse migration, reconcile results, test end-to-end processes, and support cutover and stabilization.
Improve an existing environment through functional and technical support, incident and problem management, release impact reviews, performance tuning, workflow improvements, integration monitoring, documentation, user enablement, and enhancement delivery. Priorities can be managed through an agreed service cadence and backlog.
Business outcomes
Reduce fragmented workflows and give finance, operations, commercial, and service teams a clearer view of the transactions and responsibilities that cross departmental boundaries.
Improve data ownership, validation, reconciliation, and reporting so leaders can use Dynamics 365 and connected analytics with greater confidence.
Replace avoidable rekeying, spreadsheet handoffs, and disconnected approvals with controlled workflows and integrations designed around the operating process.
Implementation path
Confirm business outcomes, stakeholders, current applications, process pain points, data readiness, constraints, and success measures. Identify which Dynamics 365 applications and delivery sequence best fit the initiative.
Define future processes, solution architecture, data ownership, security roles, integrations, reporting, customization principles, environments, testing, adoption, and rollout governance.
Configure Dynamics 365, build approved extensions and automations, implement integrations, prepare reports, and maintain traceability from requirements to solution decisions.
Profile, cleanse, map, transform, load, and reconcile data through repeatable migration cycles. Business owners validate completeness and accuracy against agreed rules.
Complete functional, integration, security, performance, and user-acceptance testing; prepare users and support teams; rehearse cutover; and launch against a controlled go-live plan.
Provide hypercare, resolve defects and process issues, monitor integrations and performance, transfer knowledge, and move approved improvements into a governed release backlog.
Frequently asked questions
We can scope work across Dynamics 365 Finance, Supply Chain Management, Sales, Customer Service, Field Service, Project Operations, Commerce, and Business Central, together with relevant Power Platform, Power BI, Microsoft 365, Azure, Dataverse, and third-party integrations. The exact team and approach depend on the applications and business processes involved.
Yes. We can assess the source environment and target fit, rationalize customizations, prepare and reconcile data, redesign affected processes, test integrations, plan cutover, and support stabilization. The appropriate Dynamics 365 destination is confirmed through discovery rather than assumed.
Customization decisions are evaluated against business value, native capability, Power Platform options, security, maintainability, and release impact. We document the rationale and use governed solution and deployment practices so future owners understand what was changed and why.
We first define system-of-record boundaries, data ownership, volumes, timing, security, error handling, monitoring, recovery, and support responsibility. The technical pattern is then selected from native connectors, APIs, events, Azure services, middleware, or other tools appropriate to the environment.
Duration depends on application scope, entities, regions, process variation, integrations, data quality, customization, testing, and adoption needs. Discovery produces a phased plan with dependencies, milestones, and acceptance criteria; an arbitrary fixed timeline would not be reliable before those factors are understood.
Yes. Support can include hypercare, functional and technical issue resolution, integration monitoring, performance improvement, user assistance, release impact review, documentation, environment administration, and prioritized enhancement delivery.
Explore location-specific guidance for Microsoft Dynamics 365 consulting, implementation, integration, migration, and support.
Related products
Connect with our product consultants to discuss your current environment, priorities, and delivery goals. We help businesses implement, integrate, migrate, and improve Microsoft Dynamics 365 with a plan shaped around their operations and users.
By submitting this form, you agree to our Privacy Policy.
