Product Discovery & Service Mapping
Mapped residential, commercial, one-time, and subscription journeys into clear decision points and reusable service patterns.
Maid 360
Maid 360 brings residential and commercial cleaning services into one mobile experience, giving customers a clear path from service selection to booking confirmation while helping field teams manage active work.
Experience
Customer + Employee
Service Types
Residential + Commercial
Booking Journey
End-to-End
Operations
Live Task Tracking
A complete service journey for customers and field teams
The source design covers onboarding, address setup, residential and commercial service selection, property details, dates and duration, price summaries, payment, subscriptions, booking history, notifications, live maid tracking, chat, support, and a dedicated employee task flow.
Customers needed to describe very different residential and commercial requirements without turning booking into a long or confusing form.
The experience also had to connect scheduling, pricing, addresses, subscriptions, payments, support, and field-team progress while keeping the status of each booking easy to understand.
Maid 360 Scope of Work
The product work brings customer booking and employee operations together in a coherent mobile service experience.
Customer Mobile Experience
Designed onboarding, authentication, location setup, service browsing, booking management, notifications, profile, and support flows.
Booking, Pricing & Payments
Created guided property inputs, schedules, durations, itemized price summaries, saved payment methods, and confirmation states.
Subscriptions & Retention
Defined plan discovery, frequency selection, recurring schedules, pricing, and post-purchase subscription management.
Employee Operations
Designed employee login, task lists, filters, maps, rescheduling, active-task controls, completion, notifications, chat, and feedback.
UI System & Handoff
Established reusable mobile patterns and documented end-to-end screen flows for consistent implementation and review.
Tell us about your project
- We will respond to you within 12 hours
- We'll sign an NDA if requested
- Access to dedicated consultant specialists
sales@mmcgbl.com
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