Introducing the Workshop Automation System, your gateway to hassle-free delivery of vehicle repair and maintenance services. Revolutionize your workshop’s daily tasks with automation, from scheduling appointments to handling billing, task tracking, and real-time vehicle delivery updates. Experience a seamless, efficient, and customer-centric approach to automotive service management.
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Why Implementing Our Workshop Automation System
- Real-time updates on repair progress, appointments, and inventory.
- Efficient assignment of tasks to technicians ensures a balanced workload, preventing overburdening of staff and optimizing productivity.
- Detailed reports and analytics, allowing for better tracking of KPIs and identifying improvement areas.
- Automate various operational processes, resulting in faster service delivery, reduced time, and overall efficiency.
Optimizing Workflows for Better Performance
- Minimizes the chances of human errors in tasks like billing and inventory management.
- Workshop systems collect valuable data, helping owners and managers make informed decisions.
- Automated billing and invoicing processes, improving cash flow and financial stability.
- Workshop systems facilitate efficient communication with customers, technicians, and suppliers.
- Remote accessibility allows owners and managers to monitor their workshops.
Workshop Automation System
Complete Workshop Automation System
Customer Registration
Streamline the onboarding process with easy customer registration, ensuring quick access to your services.
Appointment Booking System
Enable hassle-free appointment scheduling, allowing customers to choose the most convenient time for their vehicle maintenance.
Customer Profile
Maintain a comprehensive customer profile to personalize service and facilitate efficient communication.
Customer Feedback
Gather valuable feedback to improve your services and enhance customer satisfaction continuously.
Call Management
Effectively manage customer inquiries and service requests with a robust call management system, ensuring no query goes unanswered.
Job Card Management
Organize repair tasks efficiently with a job card system integrated by Epicor Integration.
Vehicle Inspection
Conduct thorough vehicle assessments to pinpoint issues and ensure comprehensive repairs.
Technician Assignment
Assign tasks to the right technicians, optimizing workload distribution.
Vehicle Delivery Status
Keep customers informed with real-time updates on their vehicle’s repair progress.
Delivery Rescheduling
Flexibility to reschedule deliveries and accommodate changes in customer availability.
Repair Order Management
Seamlessly manage and track repair orders for an organized workflow.
My Appointment Queue
Enable customers to take appointments for calls associated with the CRM system.
Repair Order Entry
Simplify the process of entering repair orders, ensuring accuracy and efficiency.
Repair Order Report
Generate detailed reports on repair orders for performance analysis and decision-making.
Repair Order Dashboard
Gain a comprehensive overview of repair orders with an insightful and user-friendly dashboard.
Billing and Invoicing
Streamline billing and invoicing processes for efficient and error-free financial transactions.
Ledgers
Maintain accurate financial records and ledgers for transparent bookkeeping.
Journal Voucher
Simplify journal voucher entries for financial transparency and compliance.
Invoice & Quotations
Create professional invoices and quotations, enhancing payment processing with customers.w
Initial Estimation
Create accurate initial estimates for repair and maintenance work.
Customer Approval
Obtain customer consent for estimated repairs, ensuring transparency.
Additional Estimation
Easily manage additional estimates as needed during the service process.
Document Management
Streamline document handling, from initial estimates to final invoices.
Reports & Analytics
Access comprehensive reports and analytics for data-driven decision-making.
Job Card Estimation Entry
Efficiently enter job card estimates to kickstart the repair process by assigning to workers.
Job Card Estimation Management
Seamlessly manage job card estimates, including Review, Import Details, Print Estimation, Print Proforma Invoice, Send to Customer, etc.
Dynamic Roles
Assign and adjust user roles dynamically for flexible access control and management.
Azure Directory
Seamlessly integrate with Azure Active Directory for enhanced security and user authentication in your workshop management system.
Dynamic Roles
Assign and adjust user roles dynamically for flexible access control and management.
Azure Directory
Seamlessly integrate with Azure Active Directory for enhanced security and user authentication in your workshop management system.
Customer API
Provide a seamless customer interface through an API for streamlined interactions.
Estimation Approval
Enable customers to approve repair estimates conveniently and digitally.
Appointments
Schedule and manage service appointments for efficient workshop operations.
Billing
Streamline the billing process for a hassle-free and transparent customer experience.
Alerts
Receive real-time notifications for critical workshop updates and events.
Push Notification
Keep customers informed with push notifications, ensuring they stay in the loop throughout the service process.
System Automation Reminders
Provide a seamless customer interface through an API for streamlined interactions.
Manual Reminders
Set custom manual reminders for specific actions and follow-ups.
API
Integrate with external systems and services through a robust API.
Epicor Integration
Seamlessly connect with Epicor systems for comprehensive data exchange and management.
Microsoft Dynamic Integrations
Integrate with Microsoft Dynamics solutions to enhance business processes and data synchronization.
Other Addons Available
Access a range of additional features and extensions to customize and expand your workshop management system.
Biometric machines integration
Our solution accepts thumb impressions, RFID cards, or face recognition.
Email Integration
Integrate any email server to automate emails for the internal workforce.
Mobile App Integration
Our solution can turn into a handy mobile app that is easy to access.
Centralized Your Business Venture
Detailing Services
Authorized Service Center
Multi-brand Workshops
Standalone Workshops
Multi-location Workshops
Fleet
Workshops
Franchise Workshops
Service Aggregators
Washing
Centers
Mobile Services Unit
Our accolades highlight our commitment to delivering top-quality tech solutions that meet and exceed our clients’ expectations.
4.9/5.0
Based on 100+ Clients
4.9/5.0
Based on 100+ Clients
4.9/5.0
Based on 100+ Clients
Outstanding Customer Satisfaction
Great experience working with this excellent team for the development and launch of my App. Worked closely with key members Trevor, Jessica & Moona who all displayed diligence and constant sense of urgency. Prompt attention and quick resolution of concerns contributed to a seamless experience.
Chantal Wega
Founder
A Game-Changer for My Business!
MMC GBL has exceeded our expectations in every way. Their blockchain services are top-notch, providing us with the security and efficiency we needed. The team is knowledgeable and always ready to assist.
Alexander James Carter
Creative Director
Reliable and Easy to Use
MMC Global exceeded expectations with a sleek, user-friendly app that boosted our customer engagement. Highly recommend
Emily Rose Cooper
Sales Director
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